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Leaders have to use their brains a lot– but you know what else they need to use? Their ears! A leader must know how to listen. When a leader listens, they have their ears…OPEN… their eyes…OPEN and their mouth…CLOSED. (Repeat). Why do you think it’s important for leaders to listen (i.e. hear people’s ideas & wants)? How do you know when people are listening to you (i.e. look at you, nodding, able to repeat)? How do you know when people are NOT listening? What kinds of distractions can distract people from listening (i.e. thoughts in head, noises, phone)? Great listeners- (1) Create a safe place where someone can confide in you. What does that mean? (2) Ask; “would you just like me to listen or would you like my advice? Why is this an important question? (3) Ask questions that get people talking. What kinds of questions can you ask?

If you have time: Good leaders also need to know who to listen to– Who do you go to for advice and help?